CareNow Urgent Care clinics can provide COVID-19 testing for those experiencing coronavirus-like symptoms as well as those without symptoms who have specific indications for testing. Just like other diagnostic tests, our providers will review your history, current symptoms and perform and examination before ordering a test.

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Who can be tested?

Any person exhibiting symptoms consistent with COVID-19 should discuss testing with their provider. Older adults and people of any age who have serious underlying medical conditions may be at higher risk for more serious complications from COVID-19. Some surgeons may require a negative test prior to certain elective surgical procedures, so check with your surgeon.

If you are concerned you may have already contracted COVID-19 from someone else but have since recovered, we also offer a COVID 19 antibody test that helps identify if you've been previously infected.

What should you expect with a COVID-19 test?

The provider or our trained clinical staff will put on protective clothes, mask and face shield, and then collect samples.

Collecting a sample is usually taken from the nose but in some cases may be obtained from the back of the throat just like a strep test. This mildly uncomfortable process, the same used to test for influenza, takes just a few seconds.

The provider then packages the samples according to guidelines from the Centers for Disease Control and Prevention, and then the samples are shipped to a laboratory. The laboratory tests the specimens for the presence of the new coronavirus, which causes COVID-19.

The provider reports the test results to the patient. If the test is positive, the provider also reports this to the public health authorities.

COVID-19 test results

We anticipate your COVID-19 test results will be available within 2-10 days. However, with increased testing volume nationwide, this may vary by location. Please also refer to our lab testing partners' sites for their current testing turn-around timing.

CareNow will contact you when your results are available. You can also create an account with our lab testing partners to view results as soon as your test is completed.

Your provider will let you know which lab your sample will go to at the time of collection.

After your screening, you should self-isolate at home and follow the CDC's instructions.

Why doesn’t CareNow offer same day COVID tests?

At CareNow we strive to ensure that during the COVID-19 crisis we provide our patients with the most meaningful and accurate diagnostic testing available. We feel that providing our patients with the most accurate COVID test is more important than a test that might be more convenient but less reliable. Many of the tests available to providers under the FDA’s emergency use authorization that can be performed in the office with same day results have consistently proven to be less reliable than the more sophisticated testing performed by large laboratories utilizing a technique called Polymerase Chain Reaction (PCR). A PCR test is currently considered the gold standard in COVID-19 testing. As new tests become available we continue to look for ways to improve on convenience without compromising reliability.

When it comes to making a decision between a COVID-19 test that is convenient vs one that is accurate and reliable, CareNow will not compromise your safety. We work with the 2 largest laboratories in the country performing the most reliable testing available today. Sending your lab test to a highly sophisticated laboratory may not be the most convenient, but today we think it's the best way to safely care for you, your family and your employees.

What to bring

Bring your driver's license and insurance card, if you have one. If you have an order from a doctor to be tested, you should bring that as well, but it is not required.

How much does a COVID-19 test cost?

If you have insurance, please consult your insurance plan. According to the Families First Coronavirus Response Act (FFCRA), plans or issuers are not imposing out-of-pocket expenses for COVID-19 testing. Any patient responsibility (copays, coinsurance, deductibles) collected for a medical visit that results in a COVID test will be refunded after the claim is processed by your medical insurance benefits.

For self-pay patients, the cost is $150 for the exam plus $100 fee from the lab ($250 total fee). As a result of the FFCRA as amended by the CARES Act, funding was secured to cover cost for uninsured. CareNow will not collect for the exam bill or lab service fee for the COVID-19 at the time of service.

CareNow can help

If you have symptoms of COVID-19 please Web Check-In® to wait safely from home and we will call you when it's time to come in. You can also call the clinic when you arrive and choose to wait from your car to ensure additional social distancing.

How we keep you safe

When you visit CareNow, your safety is our priority. All our staff members wear protective gear including masks and gloves. We have routine cleaning and sanitation standards that exceed CDC guidelines.

Additionally, you will notice we have made changes to our waiting room to accommodate more space to ensure appropriate social distancing practices to minimize contact with others.

Lastly, while you are in the exam room being tested, you will observe that our providers wear protective clothes, masks and face shields when they collect samples.

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