With coronavirus (COVID-19), the safety of CareNow® patients and visitors remains our top priority. We regularly treat patients with infectious diseases and our clinical teams are highly trained in clinical protocols. CareNow® is closely monitoring COVID-19 developments in partnership with our local and state health departments and the U.S. Centers for Disease Control (CDC).
What can I do to protect myself and others?
Public health officials recommend the following steps to help prevent the spread of respiratory viruses, including influenza and COVID-19:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Stay home when you are sick
- Cover your cough or sneeze with a tissue
- Practice good hand hygiene by washing your hands often, using either soap and water or alcohol-based hand gel for at least 20 seconds
- Clean and disinfect frequently touched objects and surfaces
For additional information and ongoing updates on COVID-19, please refer to local and state health departments and the CDC’s Coronavirus Disease 2019 (COVID-19) hub.
Frequently asked questions
COVID-19, also known as the coronavirus, is a new respiratory disease thought to spread mainly from person-to-person.
Symptoms include fever, cough, shortness of breath or difficulty breathing. Symptoms may appear 2-14 days after exposure.
Older adults and people of any age who have serious underlying medical conditions may be at higher risk for more serious complications from COVID-19.
Current study suggests that the incubation period may range from 2–14 days. The virus is now spreading from person-to-person, between people who are in close contact with one another (within about 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes.
Coronaviruses are a large family of viruses. Some cause illness in people, and others only infect animals. Rarely, animal coronaviruses that infect animals have emerged to infect people and then spread between people. This is suspected to have occurred for the virus that causes COVID-19.
- Stay home when you feel sick and avoid close contact with others who are sick.
- Wash your hands often with soap and water for at least 20 seconds.
- Avoid touching your face, eyes, nose or mouth, because this is where viruses can enter.
- Always cover a cough or sneeze with a tissue, then throw that tissue in the trash.
- Clean and disinfect frequently touched objects.
If you are experiencing symptoms such as fever, cough or difficulty breathing – or if you have travelled to an area affected by the current strain of coronavirus – please let your physician know immediately.
Each CareNow Urgent Care clinic is implementing a variety of processes to ensure patient safety, such as designating specific times to evaluate patients with potential respiratory symptoms, prominent signage at the front door of our clinics directing patients through the check-in process as well as screening patients prior to entering our clinics.
Our clinics are a safe place to seek care. Since well before the declaration of COVID-19 as a pandemic, our facilities have taken measures to create a safe environment. Now, as ever, we have strong protocols in place and are following all guidelines set forth by the Centers for Disease Control and Prevention (CDC). Along with many other precautions, we have been proactive and ready with all supplies related to Personal Protective Equipment (PPE), including masks, gowns and any resources necessary for precautionary isolation of symptomatic patients. The safety of our patients is and always has been our first priority and we will continue to provide safe, effective, patient-centered care.
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